Sunshine Coast, QLD

You tell us what's a pain in your business. We build the systems that take it off you.

No jargon, no hype, no software to learn. We work out where your week is going, then automate the parts that don't need a human.

Prices published up front Everything built in your name Leave any time, keep it all
Running itself
Tuesday, while you were on the tools

None of this needed you. Leads, hiring, money and reputation, handled while you do the work that actually pays.

The road map

Five steps. One document. About five weeks, start to finish.

No surprises, no scope creep, and you know the price before anything gets built. Here's exactly what you're getting yourself into.

Step 115 min
Step 2~20 min, your side
Step 390 min + 3 days
Step 42–3 weeks
Step 51 hr, then monthly
1

A short chat

Fifteen minutes on the phone. Not a pitch — we're working out whether there's anything here worth automating. If there isn't, we'll say so and you've lost a quarter of an hour.

Free · 15 minutes
2

One document

We send you a link. You list the things that eat your week — in your words, not ours. About twenty minutes. You don't need to know what's possible; that's our job. This is the only homework you get.

Free · ~20 minutes of your time
3

The audit, then your report

Ninety minutes going through your list together, working out what each thing actually costs you. Then it comes back in writing within three business days: what's worth automating, what isn't, what each one costs, and the hours it gives you back. The report is yours whether or not you go ahead.

$1,200 — comes straight off your build
4

We build it

Fixed price, agreed in writing before a line of it exists. One update every week, even when there's nothing to report. Everything gets built in accounts with your name on them.

2–3 weeks · 50% to start, 50% on handover
5

Handover, then we keep it running

You watch it work, on a call, until you believe it. If something breaks after that, an alert reaches us — usually before you've noticed. That's what the monthly covers, and it's the whole reason it exists.

Monthly · cancel on 30 days, keep everything

Nothing gets built until three things are true: the scope is written down and signed, the deposit has cleared, and every account is in your name. We don't skip those to be liked — they're the reason this stays boring.

What makes us different
“You listed nine things. Six are worth automating. The other three we'd leave alone. Here's why.

Most people in this industry will sell you all nine. We'd rather build you six things that pay for themselves than ten that don't — because the six get talked about, and the ten get cancelled. Every audit we do comes back with something we've told you not to buy.

What we build

Automations that run on the software you already pay for.

Square, Xero, your CRM, your job management app. We build on top of them rather than replacing them — you've already trained your staff once.

What businesses are getting built right now

The most-requested automations across the market at the moment — the ones paying for themselves inside 30 to 60 days.

🔥 Missed call → instant text-back 🔥 AI receptionist for after-hours calls 🔥 Lead responded to in under a minute Appointment reminders that kill no-shows Applicant screening & interview booking Review engine: happy to Google, unhappy to you Quote follow-ups that don't forget Document collection & client intake Renewal & re-book reminders Website chat that books real jobs Owner's Monday-morning report Invoice chasing on autopilot SWMS & compliance docs auto-generated Smart job scheduling by crew & location Supplier quote comparison Job costing & margin tracking Tender & quote follow-up sequences Staff induction & training packs Social content from job photos Client health dashboards
The proof lab

Don't take our word for it. Go and break one.

Five of the things we build, running right here in your browser. No sign-up, no email, no demo call. Two of them are live — you type, they actually think.

The quick, honest rough

What's it actually costing you?

Two numbers. No made-up multipliers, no coverage slider you can dial up until the answer looks good. This one is allowed to tell you not to bother — and sometimes it does.

If you'd pay someone $35/hr to do the admin, use $35. If it's stopping you quoting jobs, use your charge-out rate — because that's what the hour is really worth.

The assumption we've made for you

Automation takes over half of those hours. Not 80%, not 95%. Half. Most builds land higher than that — we'd rather the number on this page be one we can beat than one we have to explain.

Costing you now$37,440 a year
Hours handed back312 hrs / year
Worth$18,720 a year
Typical build + first year running*$14,380
Pays for itself in6.7 months
Net, first year+$4,340
Net, every year after+$9,840
Worth a look. On these numbers a typical build clears its own cost inside the first year.
Doing nothing, per year
Build + first year running

*A typical Glow build — three automations, $5,500 — plus twelve months of Silver care ($650/mo) and about $90/mo of software on your own accounts. The $1,200 audit isn't in here because it comes straight off the build. This is arithmetic, not a promise. Your audit gives you the real numbers.

Not sure you're ready? Take the 2-minute check →
Pricing

Published, because you shouldn't have to book a call to find out.

Spark finds it. Glow fixes the worst of it. Beam runs the lot.
Fixed quotes, never hourly. If we're wrong about how long it takes, that's our problem, not your invoice.

The build — pay once

Spark — the audit
Spark finds it. What's worth fixing, in writing, before you spend real money.
$1,200one-off

Credited in full against any build. The only people who pay for the audit are the ones who decide not to build — and they keep the plan.

  • You list what's annoying, we cost it in hours
  • A written report: automate this, skip that
  • Every item priced. No surprises later
Most first builds
Glow — 1 to 5 automations
Glow fixes the worst of it. The handful that pay back fastest.
$2,500your first automation

Each one after is $1,500. Three is $5,500 all up, five is $8,500. You only build what the audit says is worth building.

  • Fixed price agreed before we start
  • Built on the software you already pay for
  • A Friday update every week, no chasing
  • Tested with your real data before handover
Beam — 6 to 10 automations
Beam runs the lot. Whole processes handed over.
$11,000covers your first six

Each one after is $1,200 — all ten, our cap, is $15,800. The per-automation price drops because the plumbing is shared.

  • Everything in Glow
  • Systems that talk to each other, not just to you
  • A live dashboard of how it's all running
  • Ten is the cap. Past that, we'll say so

More than ten? That's a different kind of business and we'll say so out loud — it gets scoped and quoted properly, not squeezed into a package. Your agreement lists every automation by name either way, which is your scope protection as much as ours.

Monitoring & upkeep — per month

Every live build carries a care plan — it's the alert system that means we know something broke before you do. Pick by how much is running.

Bronze
$350/mo
1–2 automations
  • Monitoring & failure alerts
  • 1 hour of fixes included
  • Next-business-day response
Silver
$650/mo
Up to 5 automations
  • Monitoring & failure alerts
  • 2 hours of fixes included
  • One-business-day response
Gold
$1,200/mo
Up to 10 automations
  • Same-day response
  • 4 hours of fixes included
  • Live dashboard + quarterly review

Running a full Beam and want more hours and a monthly strategy call? There's a plan above Gold — we offer it when the build justifies it, not before.

Your software, billed direct

$60–280 / month

The workflow engine, database and AI usage — billed to your card by each company, never marked up. Grows with how much you run. The exact number goes in your proposal before you sign.

Past your included hours

$150 / hour

For new work you've asked for, beyond the hours in your plan — and only after we've told you the price and you've said yes.

No call-out fees. Not on weekends, not at 6am, not ever. If something we built stops working, we fix it — you're already paying us every month to keep it running. Charging you again when it breaks would be charging you twice for the same promise.

The rule that protects you

Cancel on 30 days

Stop the care plan any time. Your automations keep running because they're yours — what stops is us watching them. We'll tell you exactly what that means before you decide.

All prices in AUD, excluding GST.

Who owns what

Everything is built in your name. Here's exactly what that means.

YOURS, PERMANENTLY
  • Every account — created in your business's name, on your card, with you in the room
  • Your customer data — it never sits in an account we control
  • The automations themselves — paid for once, yours to keep running forever
  • The logins — in your password manager, not our filing cabinet
WHAT LUME HOLDS
  • Administrator access — so we can fix things without waiting on you
  • The error alerts — failures come to us first, usually before you notice
  • That's it. No accounts, no billing, no data, no keys to your kingdom

The test: if we vanished tomorrow, everything keeps running and you've lost nothing but our phone number. Plenty in this industry hold the accounts so leaving means losing what you paid for. We'd rather you stayed because it's working.

Honest bit

We're not right for everyone.

A good fit

  • Owner-operated, roughly 5 to 50 staff
  • Running normal software — Square, Xero, a job app, a CRM
  • Someone other than the owner would use it daily
  • Cleaning, trades, hospitality, health, professional services
  • You already know what's driving you mad

Not a good fit

  • You've built your own custom software platform
  • You want the cheapest quote rather than the right one
  • You're after one-off IT help, not systems
  • Nobody in the business has time to be shown it once
  • You want us to promise a revenue number. We won't.
Questions

Fair enough.

Why is the audit paid?

Because it's real work and you get a real document out of it — your bottlenecks, costed, with our honest view on which are worth fixing. It's credited in full against the build if you go ahead, so it costs you nothing in the end. And if you don't go ahead, you still keep a written plan you could hand to anyone.

What if I don't know what to automate?

Most people don't, and that's fine. You just need to know what's annoying. We send you a short document to fill in — "chasing invoices takes me two hours every Friday" is a perfect answer. Working out what's technically possible is our end of it.

Will this replace my staff?

No, and we'd be wary of anyone promising it will. It takes the repetitive parts off the people you already have so they can do the work you actually hired them for. Most of our clients are trying to avoid hiring an admin person, not replace one.

Do I have to change the software I use?

Almost never. We build on top of what you're already paying for. You've trained your team on it once — we're not going to make you do that again.

What happens if it breaks?

Every automation reports to us if it fails, so we usually know before you do. That's what the monthly fee covers: monitoring, a response within one business day, and included hours each month for fixes. It isn't a maintenance fee in name only — it's the alert system.

How much of my time will this take?

Twenty minutes on the document, an hour for the audit call, about thirty minutes setting up accounts, and forty-five minutes at handover. Perhaps fifteen minutes somewhere in the middle if we need a decision from you. That's the lot.

What happens to my data?

It stays in accounts with your business's name on them. We hold administrator access while we're working together and nothing more. If we part ways we remove that access and delete our copies, apart from invoices we're legally required to keep.

Can I stop the monthly?

Thirty days' notice, any time, no conversation required. Your automations keep running because they're yours — what stops is us watching them. We'll tell you exactly what that means before you decide.

What would you hand over tomorrow
if you could?

Thirty minutes, no pitch. If we're not the right fit we'll tell you on the call.

Book a 15-minute chat

Or email hello@lumesystems.com.au